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CONTACT US

We're here if you need us.

Questions about an order, a product, or something else entirely?

Send us a message and we’ll get back to you as soon as we can.

Send us a note.

A few quick answers.

How long does shipping take?

Orders are typically dispatched within one working day and arrive in 2–4 working days across the UK. You’ll receive a tracking link as soon as your parcel is on its way.

Of course. Unused items can be returned within 30 days for a full refund. Just reply to your order confirmation and we’ll guide you through the simple steps.

Yes. You can add our recyclable gift wrapping at checkout, along with a short handwritten note for the new family.

Once your order ships, we’ll email you a tracking link. You can follow your parcel from our door to yours at any time.

lady and child in the, bellzbuz

Support should feel simple.

We know that parenting comes with enough to think about already.

If something isn’t clear, if an order hasn’t arrived, or if you simply have a question, we’re happy to help.

No complicated processes. No endless forms.

Just a conversation.

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